Last updated: 10 October 2026
1. Where we deliver
We deliver to addresses in the European Union countries listed at checkout. We do not deliver outside the EU at the moment.
2. Delivery cost
The delivery cost for your address and chosen method is shown at checkout before you pay, as a final price in euros. Sizerlane OÜ is not registered for VAT, so no VAT is charged on delivery. There are no customs duties on deliveries within the EU.
3. Delivery time
Orders are packed and shipped from our supplier's warehouse in the EU by courier. Typical delivery time: [TO FILL once courier terms are confirmed]. Unless we agree a different time with you, we deliver within 30 days of the contract at the latest. If we cannot deliver within the agreed time, you can give us a reasonable extra period; if we still do not deliver, you can end the contract and we refund everything you paid without undue delay.
4. Tracking
When your parcel is shipped, we email you the tracking details.
5. Risk in transit
The goods travel at our risk until you, or a person you name (other than the carrier), receive them. If your parcel arrives damaged or is lost, contact us and we will replace the goods or refund you.
6. Wrong address or failed delivery
Please check your delivery address at checkout. If a parcel comes back to us because the address was wrong or it was not collected, we contact you to arrange a new delivery or a refund of the goods.
7. Returns
See our returns and refund policy.